All Care packs are bespoke to meet vendors level of SLA covering technical support matters and hardware defects. Depending on what is required packs can include 8×5 or 24×7 technical support via email, phone and remote access, on-site engineer call out, hardware breakdown cover on a same day, next day and 10 day return to factory cover over the course of the care pack contract.
Whether it’s SmartNet or J-Care we’ve got IT’C covered!! Telasys works directly with some of the largest manufacturers and resellers to offer manufacture back support contracts. where all TAC case are raised with the original hardware manufacture directly and not Telasys.
Your cart is currently empty.
Return to shop
Telasys LtdRegus HouseMalthouse AvenueCardiffCF23 8RU
Company Reg. 09975808Tel: +44 2920 002722Mail: info@Telasys.com
© All rights reserved Telasys Ltd 2018